Customer Support


The team at European Splendor® takes pride in providing excellent customer service to all of our in-store and online customers.  If you have questions, please feel free to call us in-store at 502-618-1633 with questions Tuesday - Saturday from 11:00 AM - 5:00 PM Eastern time.  For questions on your ONLINE orders, you can also call 502-544-1225 between 9:00 AM - 9:00 PM Eastern time, any day of the week.  If we miss your call, please leave a message and we'll call you back. You can also email us anytime at [email protected]


Merci, grazie, gracias, danke, dekuji, and thank you!  We look forward to serving you!


1 Frequently Asked Questions!
1.1 How long have you been in business, and how did you get started?

European Splendor has been in business since 2000.  Our business idea of providing great customer service and unique European gifts and home accessories came together while spending several years living in Europe, and finding so many wonderfully made, hand-crafted European treasures.  We made many supplier connections while living in Europe and after moving back to the USA in 2000, our dream became a reality when we founded European Splendor.  Since then we've been helping people like you "Bring Europe To Your Home."


1.2 Where are you located?

European Splendor is in Louisville, Kentucky.  Our address is 2232 Frankfort Avenue, Louisville, KY 40206..... we are near where the train tracks cross Frankfort Ave. We sell both in-store and online.  We ship everywhere in the continental US (for shipping outside of the continental US see Shipping & Returns).


1.3 What do you sell?

At European Splendor, we import our products from many European countries and specialize in hand-crafted solid wood furniture, exquisitely made iron furniture, fine French linens, hand-made Polish Pottery, traditional and contemporary Bohemia Crystal, soaps and lotions from France, leather aprons from The Netherlands, French glassware, and much, much more. We are your source for European home accessories and gifts!


1.4 Where do you get your products?

We specialize in products from Europe.  Our products represent many countries including France, the United Kingdom, Germany, Poland, the Czech Republic, Italy, The Netherlands, and more!  And, we are are always looking for more European treasures from other countries!